Frequently asked questions.

Our standard computer diagnostic is $60. We'll assess the issue and explain the recommended next steps. Repairs, replacement parts, and applicable travel charges are quoted separately.

Yes. Depending on the issue, we can provide remote assistance or arrange an on-site visit in Miami and surrounding areas. Availability and applicable charges are confirmed before scheduling.

Yes. We help small businesses with computer setup, networking, troubleshooting, preventive maintenance, and ongoing IT support.

Contact us through our website and describe your issue or project. We'll review your request, explain the next steps, and provide an estimate before proceeding with paid work.

We provide computer repair and upgrades, networking and Wi-Fi support, business IT services, server support, backup solutions, website development, and technical troubleshooting.

We can assess your backup and recovery needs and recommend an appropriate solution. Data recovery depends on the condition of the device and available backups, so results cannot be guaranteed.

Yes. We use AI-assisted tools, including locally hosted models, for technical research, coding, documentation, and troubleshooting assistance. AI supports our work, while technical decisions remain under human review.

We prioritize customer confidentiality. We do not intentionally submit sensitive customer information to external AI services without appropriate authorization. Some tools may use third-party providers, so data handling depends on the specific service and agreed scope.