SERVERS & IT INFRASTRUCTURE SERVICE

Infrastructure Monitoring

Get alerted about problems with your servers and network before staff notice.

Request a QuotePriced by written quote after we review your request
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3D illustration for Infrastructure Monitoring

Monitoring watches your servers and network equipment and tells someone when something looks wrong. We set up monitoring that fits your size and agree who gets alerted.

What’s included

  • Agree which servers and devices to watch and what to alert on
  • Set up the monitoring tools and alert delivery
  • Test the alerts and explain what each one means

Common problems this solves

  • Finding out a server is down only when staff call
  • No warning when a disk is nearly full
  • Network equipment that fails without anyone noticing
  • Wanting a simple dashboard of what is healthy

What you receive

Monitoring in place, with alerts going to the agreed people and a short guide to what they mean.

Limitations and exclusions

  • Priced by written quote after we agree what to monitor
  • Monitoring software, hosted services, and licenses are separate
  • Alerts depend on the monitored devices and your internet connection
  • No 24/7 response, guaranteed response times, or uptime guarantee unless separately agreed in writing

Pricing

Priced by written quote after we agree what to monitor. Monitoring software, hosted services, and licenses are separate. Alerts depend on the monitored devices and your internet connection. This does not include 24/7 response, guaranteed response times, or uptime guarantees unless separately agreed in writing.

This service is priced by written quote. Hardware, parts, software licenses, hosting, travel, and third-party subscriptions are billed separately unless a service says otherwise. You approve a written estimate before work begins.

Questions about Infrastructure Monitoring

Will someone respond to alerts at night?

Not unless separately agreed in writing. Alerts go to the people we agree on.

What can be monitored?

Servers, network devices, and services such as disk space, uptime, and temperatures, depending on the equipment.

Do I approve the work and price first?

Yes. You receive a written estimate and approve it before any work begins. Anything outside the agreed scope is discussed with you first.

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