Computer Diagnostics
Find out what is wrong before deciding what to repair, with a plain-language summary.
COMPUTER REPAIR & UPGRADES SERVICE
Investigate unwanted software, remove or quarantine what we find, and help your computer recover.

Unwanted pop-ups, browser redirects, and unfamiliar applications can interrupt your work. We check for common malicious or unwanted software and discuss a suitable cleanup approach for your device.
A summary of what was detected, what was removed, and practical steps to reduce repeat infections. We explain when a clean installation would be a better option.
Can be done remotely. The $99 fixed price covers malware investigation and cleanup on one computer, including threat removal, browser and built-in protection review, and a summary of what was found. This is device cleanup, not forensic investigation, enterprise incident response, or a guarantee against future infection. Account recovery and data restoration may require separate work.
Hardware, parts, software licenses, hosting, travel, and third-party subscriptions are billed separately unless a service says otherwise. You approve a written estimate before work begins.
Stop entering passwords or payment details on that computer and contact us. Change account passwords from a different, clean device.
Yes, malware removal can be done remotely.
We explain when a clean installation would be a better option.
LET’S SORT IT OUT
Tell us what is wrong and we will recommend a practical next step before any work begins.